Support

How can we help?

For app issues, safety concerns, privacy requests, account deletion, or feature feedback, contact Aroundify support.

Account and login

Email us with the account email, device type, and a short description of the problem.

Safety and moderation

Use in-app report and block controls when available, or email us about harassment, impersonation, illegal activity, or harmful content.

Privacy requests

Use the support email for access, correction, deletion, consent, or data handling questions.

Feature feedback

Share ideas that would make nearby discovery, events, profiles, or safety controls better.

Response time

We aim to respond to support, privacy, safety, and account deletion messages within 2 to 5 business days. Urgent safety issues may be reviewed sooner where possible.

What to include

Your Aroundify account email, if relevant.
Your device model and operating system.
Steps to reproduce the issue.
Screenshots only if they do not expose sensitive information about another person.